Overview

With the arrival of Eloqua release 19C (Aug 2019), we are modifying how Contacts are linked to Bulk API form submit activities, by setting the Contact that’s mapped to the Visitor, if there is a Visitor record linked to the form submit activity.

What's changing?

Prior to 19C, linked Contact information for form submit activities via the Bulk API was only included if a Contact Id was set upon form submission and it would not change, even if the Visitor was linked to a different Contact at a later date. Additionally, if there was not a Contact Id inserted at the time of form submission, a Contact Id would not be added later, even if the associated Visitor was linked to a Contact at a later date.