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Celebrate Your 2025 Community Recap & Achievements!

We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.

View Your 2025 Community Recap

Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Please note that on Friday, January 9, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 60 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Incorrect and Missing Exchange Rates for Certain Currency Pairs

in Announcements

This notice applies to customers who have enabled the Currency Exchange Rate feature in your NetSuite account, and you have configured your account to receive exchange rates from Refinitiv, one of our data providers.

Due to an issue with Refinitiv, your NetSuite account has been identified as having received either incorrect exchange rates or missing exchange rates for certain currency pairs in the past. The incorrect pairs include 58 VES pairs, 17 SRD pairs, JPYDOP, and LSLBWP. These issues span different time ranges. If you need additional information, please reach out to NetSuite Customer Support for more specifics regarding the dates and pairs that were impacted.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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