Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

NSC | Custom Role > Create Deposit Button Is Not Available

edited Jan 31, 2023 9:46PM in Accounting / ERP

Scenario: Administrators and some other Roles can see and click the Create Deposit button on Sales Orders. However, specific Custom Roles do not have the Create Deposit button on the same Sales Orders.

The Customer Deposit permission may have not been added to the Custom Role, or the Custom Role's Customer Deposit permission lacks the required level of access.

Here are the steps we may take:

  1. Using Administrator Role, navigate to Setup > Users/ Roles > Manage Roles
  2. Edit the Custom Role
  3. Under the Permissions subtab > Transactions sublist > Add the Customer Deposit permission
  4. Set the Access Level to Full
  5. Click Save

We should be able to confirm that the

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders