Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.
NSC | SuiteBilling: Create Billing Account from Customer > Preferred Billing Account Form Not Used
There are instances wherein when creating Billing Account from Lists > Relationships > Billing Accounts > New, the form used is the Preferred Billing Account Form.
However, when creating a Billing Account from Customer Record > Billing Accounts tab > New, the form used is the Native Billing Account Form.
To resolve, kindly follow the steps below:
- Navigate to Customization > Forms > Entry Forms
- Edit the Preferred Billing Account Form
- Mark the USE FOR POP-UPS checkbox
- Click Save
I hope this helps! 😊
Dominica Sevilla - Oracle | OTC / P2P / SCM Guru
Tagged:
0