Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
NSC | SuiteBilling: Create Billing Account from Customer > Preferred Billing Account Form Not Used
There are instances wherein when creating Billing Account from Lists > Relationships > Billing Accounts > New, the form used is the Preferred Billing Account Form.
However, when creating a Billing Account from Customer Record > Billing Accounts tab > New, the form used is the Native Billing Account Form.
To resolve, kindly follow the steps below:
- Navigate to Customization > Forms > Entry Forms
- Edit the Preferred Billing Account Form
- Mark the USE FOR POP-UPS checkbox
- Click Save
I hope this helps! 😊
Dominica Sevilla - Oracle | OTC / P2P / SCM Guru
Tagged:
0