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NSC | Inconsistent File Format of the Attachment From the Transaction Record

edited Jun 2, 2025 2:44PM in Account Administration

The file attachment format used depends on how the users email the transactions.

If the user will be emailing a transaction via the Actions button:

  • View Transaction > Actions > Email
  • Attachments tab > Include Transaction box is marked checked
  • Type > can manually select any of the types listed below:
    • Inline Above – Transaction will be printed in the body of the template before the text
    • Inline Below - Transaction will be printed in the body of the template after the text
    • Default – will follow what’s setup in Home > Set Preferences > Transactions tab
    • HTML - email will include transaction in HTML format
    • PDF

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Michelle Jabanes | NetSuite Support Community Administrator

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