Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
NSC | Unexpected Charge Being Included in Billing Operation
Scenario
When running a Billing Operation for a specific SuiteBilling Subscription, one Charge that is not intended to be billed keeps on getting included in the Invoice. Every time the user generates the Invoice, he has to edit it and remove the Charge.
The user would like to stop the Billing Operation to include this charge in the Invoice.
Solution
So that the Charge will not be included in the Invoice whenever performing a Billing Operation, you may set the Charge stage to Non-Billable.
- Open the Subscription record affected
- Click Related Records subtab > Charges sublist
- Open the Charge record by clicking the number hyperlink
Jeremy Guimaras-Oracle | Ask A Guru?️
Learn how to Refer A Member| Earn the Answer Accepter Badge | Be the Content Creator of the Quarter| Vote for the content you want to see!
Expand your NetSuite knowledge by joining this month's Ask A Guru Live about Advanced Accounting. RSVP on this event now!