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UPS OAuth Authentication for Shipping

edited Jun 17, 2025 9:32PM in Announcements

On, or before August 2, 2024, UPS will terminate their existing authentication mechanism to OAuth authentication. Consequently, the following change is required within NetSuite to use the Shipping feature. All NetSuite customers using the UPS direct integration (not through Ship Central) will need to enable the OAuth mechanism.

Watch the following video for an overview of the UPS OAuth 2.0 authentication process:

To enable OAuth 2.0:

  1. Go to Setup > Accounting > Shipping.
  2. To learn more, see Setting Up Shipping.
  3. To use OAuth, check the Use OAuth for UPS Accounts.
  4. Click Submit.

To add a UPS account:

  1. Go to Setup > Accounting > Shipping.
  2. In the Carrier Registration

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