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NetSuite Admin Tip | Inbound Shipment > Take Ownership > Unexpected Error

edited Jun 2, 2025 2:52PM in NetSuite Admin Corner

Inbound Shipping Management enables you to transfer ownership of a shipment before it has been physically received. Ownership Transfers can be created as soon as the shipment has been marked In-Transit. However, some users who recently enabled the Inbound Shipment feature is getting an “Unexpected Error” when creating an Ownership Transfer record.

This error indicates that External Inventory in Transit account is missing. To confirm, perform the following steps:

  1. Navigate to Lists > Accounting > Accounts and
  2. Verify if there is External Inventory in Transit account.

If there is none, it is possible that when the feature was enabled, it did not automatically create the said account which is necessary since the GL impact for Ownership Transfers is recorded in that account. To resolve this error, we need to

@Shorin Rio Daa-Oracle | SCM Guru

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