Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
SuiteWorld October 6 - 9, 2025: Agenda Builder is live!

Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!

Check out this thread to learn more!
Going to SuiteWorld? Connect with SuiteGurus—Your NetSuite Product Experts!

Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.

NetSuite Admin Tip | Understanding Customer-Scheduled Maintenance in NetSuite

edited Jun 12, 2025 2:59PM in NetSuite Admin Corner


Understanding CSM is key to improving customer satisfaction, as it lets businesses schedule maintenance when it's most convenient for them, ensuring their operations aren't disrupted by necessary technical work.

What is Customer-Scheduled Maintenance (CSM)?

Customer-Scheduled Maintenance is a feature in NetSuite that allows Administrators to take control of scheduling major version release upgrades for their production and sandbox accounts. With CSM, you can say goodbye to the hassle of reaching out to Customer Support for such updates.

How CSM Works:

  • Accessibility: CSM is accessible to users with the Administrator role or those with "Set Up Company" permission, ensuring that only authorized individuals can manage upgrade schedules.

Ayitah Tallada | General Accounting and Asset Management

Gamification Merch.gif

Did you know your engagement in our programs can lead to awesome surprises? That's right!

By participating and showcasing your skills, you'll get a chance to win exclusive rewards. Are you ready to unlock your potential and claim these amazing perks?

Learn more and join in the fun:

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders