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NSC | Expense Report stuck in Pending Approval Status
In addition to the solution mentioned in NSC | Expense Report > Stuck in Approval Status, there is another potential fix outlined in this article, offering an alternative approach to resolving the issue of expense reports stuck in the approval process.
One possible reason why expense reports were stuck in the "Pending Approval" status even after approval is a missing Default Accounts Payable Account assignment for Expense Reports within the subsidiary settings.
During our investigation, we focused on the subsidiary (used in the Expense Report) and found that it lacked a designated account in the "DEFAULT PAYABLE ACCOUNT FOR EXPENSE REPORTS" field. This crucial setting ensures that the system knows where to credit the expenses. Without it, the expenses remained stuck in the "Unapproved Expense Reports Account," awaiting approval indefinitely.
Ayitah Tallada | General Accounting and Asset Management
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