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NSC | Custom Field: Show Business Hours (9AM – 5PM)
Using a custom field you can specify that the business hours are only from 9:00AM to 5:00PM using a formula.
- Navigate to Customization > Lists, Records, & Fields > Transaction Body Fields > New
2. Label: Enter Business Hours
3. Type: Select Date/Time
4. Store Value: Enter Checkmark
5. Click Applies To Tab
- Preferred Transactions: Enter Checkmark
6. Click Validation & Defaulting Tab
- Default Value: Enter TO_CHAR({today}, 'D')!='1' and TO_CHAR({today}, 'D')!='7' AND (TO_CHAR({today},'hh24:mi') BETWEEN '09:00' AND '17:00')
7. Click Save
Note:
The formula can be used on Saved Searches or Workflows.
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