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NSC | Custom Case Form: Display the Item Manufacturer Part Number

edited Aug 13, 2025 4:53PM in SuiteCloud / Customization

The MPN of the selected Item on the case record needs to be tracked. To achieve this, a custom CRM field can be used to display the MPN of Item selected in a Case record.

1. Navigate to Customization > Lists, Records, & Fields > CRM Fields > New

2. Custom CRM Field:

  • Label: Enter Total in Words
  • Type: Select Free-Form Text
  • Store Value: Remove Checkmark

3. Click Applies To Tab

  • Case: Enter Checkmark

4. Click Display Tab

  • Subtab: Select Main

5. Click Sourcing & Filtering Tab

  • Source List: Select Item
  • Source From: Select MPN

6. Click Save & Apply to Forms
7. Locate the custom field created
8. Show: Enter Checkmark to all applicable forms

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