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NSC | Import FAM Alternate Depreciation > Resolve Error: Field not Mapped / Empty

edited Aug 21, 2025 4:52PM in Accounting / ERP

Scenario:

The user is attempting to update an existing FAM Alternate Depreciation record via CSV Import. During the import process, However the system returns the following error message:

Could not find matching record. Primary name field was not mapped or is empty.

This error indicates that the system could not identify the target record due to a missing or improperly mapped Internal ID, which is required when performing update operations.

Solution:

The CSV file used for the update must include the following columns with appropriate data:

  • Internal ID: Enter the Internal ID of the existing FAM Alternate Depreciation record that is to be updated.

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