Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.
NSC | Resolve Error: "Cannot read property "original_price" from undefined" > Price Revert Failed
Scenario:
User is getting a Price Revert Failed error: "Cannot read property "original_price" from undefined" when performing Customer Price Update using the Effective Date Pricing.
Solution:
The reason why users are getting the error is because in the Customer Record, under Financial tab > Item Pricing subtab, there are no information as to the item, currency and unit price that needs to be updated.
Here are the steps users can do to resolve the error:
- Under Financial tab > Item Pricing subtab, add the following:
- Item
- Price Level
- Currency
- Unit Price
- Then click Save.
- Run a customer price update for the same customer, item and currency.
@Shorin Rio Daa-Oracle | SCM Guru
Join our poll and share your ideas! We want to know what you think. Don't forget to comment and make your voice heard!
Tagged:
0