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User Specific > Income Statement Report > No Data Available

edited Mar 2, 2026 4:05PM in NetSuite Admin Corner 1 comment

Concern: Income Statement report returns no data available for a specific user.

Prerequisite:

  1. Other users with the same role can see the results
  2. Clearing all the filters in the report did not work

Resolution:

  1. Administrator will enable "Departments" in "Setup" -> "Company" -> "Enable Features"
  2. Affected user will execute income statement report and click refresh to apply "-All-" filter on departments.
  3. Account administrator will disable "Departments" feature after income statement returns data.

Resolution above should be tested first in Sandbox.

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