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NSC | Resolve Error when deleting a Package

Scenario

A user attempts to delete a pre-defined package but encounters the following error: “This record cannot be deleted, because it is referred to by other records.”

Steps to Reproduce

  1. Navigate to Setup > Accounting > Shipping > Packages tab.
  2. Select a Package.
  3. Click Remove.
  4. Click Submit.

Actual Result: The system displays the error:This record cannot be deleted, because it is referred to by other records.”

Explanation / Solution:

Package types created under Setup > Accounting > Shipping > Packages can only be deleted if they are not associated with any existing records.

If the package has been used in any of the following, deletion will not be allowed:

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