megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Don't miss out on our Question of the Week! You only have until tomorrow, May 21, 2026, 2:00PM ET to comment your answers.
Check out the Announcements page to stay updated with the latest news, updates, upcoming events, and important community information!
What if your ERP could help surface the next step before you go looking for it? Watch here to learn more!

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

NSC | Unable to Remove the Support Tab from a Custom Center

edited May 19, 2026 5:32PM in SuiteCloud / Customization

Overview

Custom Centers in NetSuite allow administrators to personalize navigation for different user roles. However, some navigation tabs are controlled by the system and cannot be fully customized.

Scenario

An administrator customized a NetSuite Center and wanted to hide the Support tab to simplify the navigation experience for users.

Solution

NetSuite confirmed that this functionality is currently logged as Enhancement 126789: Custom Center/Custom Centre: Ability to show and hide the Support tab within SuiteIdeas.

Notes

  • The Support tab is currently system-managed.
  • Standard center customization does not allow the tab to be hidden.
  • Enhancement requests can be reviewed and voted on through SuiteIdeas.
Community Whiz.gif

Jervin Teopengco-Oracle | Ask A Guru

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 2 (Apr-Jun 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders