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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
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NetSuite Admin Tip | A Script Is Not Working as Expected: How to Read Execution Logs
When a script does not work as expected, execution logs are one of the first places to check. Logs can help show whether the script ran, where it failed, and what information was captured during execution.
Reading execution logs can make troubleshooting faster and help admins or developers understand what happened.
Scenario
A SuiteScript customization is not producing the expected result.
Examples may include:
- a field did not update
- an email was not sent
- a record was not created
- a script stopped before completing
- a validation message did not appear
- a scheduled process did not finish
The script may not show an obvious error to the user, so the admin needs to review the execution logs.
@Red Velasco-Oracle | Suite Builder & Suite Cloud Guru |🦖T-Rex
👑 Call for Nominations: NetSuite Support Community Choice of the Quarter – Q1 2026
Recognize a member who made a difference in our community!
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