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Customer cannot access, his record shows "Invalid login. No such account."

edited Dec 3, 2019 2:43PM in General 2 comments

We created this customer from the UI. We gave an access and password with the role Customer Center just like any other customer. Customer cannot checkout because it says invalid credentials. We reset the password many times, but the strange thing is I see [LEFT]"Invalid login. No such account." under Access -> Preview where it usually shows "login as customer" link. Is there limit to customer center logins? Did we hit that limit?[/LEFT]

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