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Search returns negative quantities on invoices - JUST started

edited Dec 3, 2019 2:42PM in General 2 comments

Thought I would throw this out there while sitting on hold with NetSuite support.

My customer reported that a custom Transaction field based off of a search was suddenly giving incorrect info.  Simple search, Mainline No and summing the quantities of each line.

Starting a few hours ago, (most) all the results were coming back negative.  So I make a copy of the search and remove the sum so I can see the line item quantity data.  Initially, 2 out of 3 lines were returning a negative quantity for the Invoice Lines.  After a half hour of scratching my head, NOW ALL 3 line items are reporting the negative quantity shown on the invoice.

John Cirocco

Sr. NetSuite Administrator

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