Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Stop confirmation/fulfillment emails on Amazon orders only?
We use FarApp to connect to Amazon Seller Central. When an order from Amazon comes through, our normal confirmation/fulfillment emails are sent. Amazon does not want us to send these communications, but we do not know how to stop them.
There are a couple of threads about using saved searches to send confirmation/fulfillment emails -- specifically this one with instructions from Evan -- but the process is more than a bit intimidating and I'm not even sure if this would solve our problem.
We do have a few fields in our sales orders which indicate an order is an Amazon order -- can we reference them in a saved search to prevent confirmation/fulfillment emails from being sent to those customers only?
0