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Undo a Fulfillment

edited Nov 25, 2019 10:43AM in Accounting / ERP 3 comments

I have a SO and corresponding drop ship PO for quantity 1,680 of an item.  On 12/22/15, we got a bill from our vendor for 50 and wanted to create a corresponding fulfillment and invoice for 50 as usual.  Unfortunately, we accidentally created two fulfillments for 50 each.  When the invoice was created, it was created and sent for 100 units since this many was available.

The SO and PO right now show 950 out of a total of 1,680 received/fulfilled/invoiced.  These both need to show 900 though and I can't seem to fix it.  Negative fulfillments aren't allowed and I've tried various credit memos, return authorizations etc. but the quantities received/fulfilled/invoiced all still remain at 950 on the SO and PO.

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