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Checkout - Returning "No Shipment Method Available"

edited Jan 22, 2018 3:40PM in Web Site / E-Commerce 11 comments

In our website checkout - We ran into this the week of 12/18 - where a significant number of our users received a message during checkout that no shipment method was available.  When the user closed the browser and re-opened it - this tended to resolve the problem (but NOT in every case).  We are not seeing this in Net Suite with Manual orders, - only on the web store.  Has anyone else encountered this?  Could it be related to volume on the UPS side?

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