megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Don't miss out on our Question of the Week! You only have until tomorrow, March 26, 2026, 2:00PM ET to comment your answers.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Stay in the Know

Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe

Summary Criteria to pull a list of customers without an item

edited Jan 3, 2020 1:00AM in Search / Reporting 2 comments

I can't for the life of me get this search to work correctly. I am trying to pull a list of customers that do not have a particular item. Using a Summary Criteria I this is my latest:
 
    
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  

summary typeMaximum
FieldFormula (text)
Formulacase when {custrecord_ci_bill_to_customer.custrecord_ci_item} is 'Mid-Market : American Contractor : AC Service Management/Work Orders' then 1 else 0 end
Description 0


I am still pulling in customers with that item.

Anyone see anything glaring. I have used the same type of criteria many times before.

Feels like something has changed and now it is almost impossible to pull lists of things where a condition is not found.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders