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SuiteTalk / OneWorld - Invalid taxcode reference key XXXXX for subsidiary X.

edited May 14, 2020 9:34AM in SuiteCloud / Customization 1 comment

Hi,

I'm encountering a frustrating problem. To give a bit of context, we are in a OneWorld environment and one of our subsidiaries has been running Netsuite for 2 years. We recently migrated our HQ (located in Switzerland, and shipping from Switzerland, France and Ex-Factory) to Netsuite.

The tax configuration is as follows. When we enter Sales Orders for Switzerland, then it uses the Swiss VAT. When we ship to the EU, then it uses French VAT (as our warehouse is located in France).

All the nexuses and Tax Items are correctly configured, and have been looked through multiple times by our consultants.

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