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Solupay Script Error

in Accounting / ERP 1 comment

All of a sudden when we try to process a credit card refund we get the following error message;


Account: xxxxxxxx

Bundle Name: Solupay SuitePayment

Environment: Production

Date & Time: 07/13/2021 08:14 am

Execution Time: 0.00s

Script Usage: 0

Script: Solupay SuitePayment

Type: Payment Processing Plug-in

Function: pluginExecutionEntryPoint_credit

Error: SSS_METHOD_NOT_IMPLEMENTED

Method credit of plug-in PluggablePaymentGateway not implemented.


I noticed that our Solupay bundle shows an update is available, but of course ots a managed bundle so I cant update it. My hunch is thats the problem.


Any ideas out there? Or should I report to support?

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