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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
NetSuite Admin Tip: Troubleshoot an Unexpected Error on Saved Search
Tips on How to Troubleshoot an Unexpected Error when Running a Saved Search
Below is the list of the possible reasons why we run an error while running a saved search.
- Check if the search is from a bundle.
- Clear browsing history.
- Check the Criteria used.
- Isolate the fields you want to populate.
- Check if there is a formula/custom field. Correct the formula and resubmit.
- Check if the Administrator and other users can run the search.
- Check if the saved search contains more than 100 columns in Results tab. Remove unnecessary columns.
- Try setting the Output Type to Normal.
- Recreate the search.
🌟Q2 2026 Community Choice Nominations: Recognize a member who made a difference in our community!
🏆️ Earn Community badges for Refer a Member | Answer Accepter | Content Creator
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Michelle Jabanes | NetSuite Support Community Administrator2