Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Commission on Kit Items not Calculating
We have Kit items that are not calculating commissions. We will be creating more of these in the future and need to have the commissions correctly calculated for the sales reps.
As an example, a recent SO was created with a Kit item and some Inventory Items. The inventory items were given as samples, so the customer was not charged, the kit items were charged to the customer. On the Commission Overview report, only the inventory items were calculated with a commission, at a negative value because we did not charge the customer.
How do we get Kit Items to calculate commissions?
0