Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
How to unapply and void a credit memo that is in a closed period
Hello everyone,
I'm hoping I can get some help with this scenario. We created a credit memo in our last fiscal year and fully applied it to an open invoice. However, we have recieved payment in this FY. How can I unapply the credit memo and void it so I can apply the payment in the current month? Thanks in advance!
Tagged:
0