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Sales and Refunds - accounting separately on P&L:

edited Jun 2, 2025 2:40PM in Web Site / E-Commerce 9 comments

Good morning all,

I hope you can help me with a query I have on reporting refunds separately to sales.

NetSuite currently sends refunds as a negative sale and is recorded in the revenue line. We need to be able to split this out, I have seen a question on here but its back to 2009 and states there was an enhancement request for this to be split.

Does anyone know if this was resolved or there is a solution for this ?

Thank you in advance,

Helen

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