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Need SLA details

edited Jun 2, 2025 2:21PM in SuiteCloud / Customization 2 comments

HI,

I just need some information on SLA part for Oracle Integrated Cloud service .

Request you to please provide me response time generally taken by oraclesupport to resolve below tickets:

P1:highly critical

P2:Critical

P3:Medium

P4:Low

Tagged:

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