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Merge 1000+ Customer Record into 1 Parent Customer Record

edited Jun 14, 2024 8:27PM in CRM 1 comment

Hi!

I'm new to NetSuite and seeking your insights. Is it possible to merge over 1000 customer records into a single primary customer record? These records share a common feature: their internal IDs start with a number (e.g., 11:123, 11:124, 11:125).

I've noticed that the Duplicate Detection feature does not include an option for Internal ID. Additionally, if I manage to merge these records, will the attachments (such as invoices) from the child records remain linked to the primary record?

Thank you.

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