megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Don't miss out on our Pop Quizzes! #1 #2 | #3 | #4 | #5 You only have until tomorrow, April 17 , 2026, 5:00PM ET to comment your answers.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

NetSuite Implementation for Device Repair & Resale – SKU/Serial Consistency and MRP Challenges

edited Sep 9, 2025 2:52PM in General 3 comments

Hi, we are implementing NetSuite for a client involved in device purchasing, repair, and resale, and I would like to compare notes with those who have gone through similar processes.

Assumptions:

The buying and selling device often have the same SKU and maintain the same serial. Therefore within the BOM the same SKU that is produced should be used. For example, a device with SKU = DeviceA with serial 1234 is used to produce a device with SKU = DeviceA and serial 1234.

The processing mostly consists of repair or replacement of some components, but the device effectively remains the same

The device serial must remain traceable from goods entry to sale

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 2 (Apr-Jun 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders