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"This item is no longer available" - Message appearing on Purchase Order Details in My Account

edited Jan 29, 2026 9:46AM in Web Site / E-Commerce 3 comments

Hello Team,

We have set up the MyAccount website in the sandbox account by installing SuiteCommerce Standard (Bundle ID: 572927). However, when a customer logs in and views the Purchase Order details, the item details do not appear—only the quantity is shown, along with the message “This item is no longer available.”

Item checklist:
Display In Website: Checked
Out Of Stock Behavior: Allow Back Order
Inactive: Unchecked

Why this error is occurred?
Thanks in advance.

Regards,
Amol

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