Our Topliners Community is constantly changing to support our growing Oracle Marketing Cloud customer community! It's with great pleasure that I share two key updates to help you acquire the knowledge that you need to get the most value from our products and services!
*REDESIGNED* Know It Section
It has been over 25 years since NBC launched the first of a series of public service announcements (PSAs) with "The More you Know" tagline. I particularly love this one featuring this television star, turned academy award nominee Will Smith regarding his PSA from 1990:
At the Marketing Cloud we believe the more our customers know about our offerings, the further they will go towards maximizing their usage of our products and services to serve their customers. Previously, this area only contained resources from one of our products and now it has been expanded to include our core products under the Oracle Marketing Cloud umbrella. Now all customers have a centralized place on our community to access Help resources like product documentation and the schedule for product releases for your products!
*NEW* Release Resource Centers for ALL Oracle Marketing Cloud Customers
We are constantly innovating how our products work to serve the needs of our customers. To ensure that we consistently communicate the changes to our customers, we have created resource centers for customers to access information that is specific to their product and where it lives in our cloud. Customers are encouraged to join their Insiders groups for the products that they use to gain access to updated Release Resource Centers. On the The specified item was not found. tab, you will see Release and Help Center links for each of the products in the Marketing Cloud family. Topliners content is open to the community en masse, but we have created Insiders groups to allow customers to enter and subscribe to get the content that should stay within the family (that is our customers!). If you click on the The specified item was not found. tab and are prevented from accessing the documentation that you need, you must join the right insiders group first and they are listed here: Responsys Insiders | Eloqua Insiders | The specified item was not found. | Oracle Content Marketing Insiders
Drop us a line at email@example.com to let us know what you think about the recent changes. You may also contact me directly at anytime.