The My Oracle Support Community which covers all support related questions about Oracle ATG Web Commerce products is available in the Oracle Commerce category.
The My Oracle Support Community is a vibrant forum for Oracle customers, partners, and employees to share knowledge, discover best practices, and ask questions. We encourage you to use these communities for all your support related topics.
With over 427,000 members and 227 communities dedicated to product and industry-specific topics, the My Oracle Support Community encompasses a huge range of technologies, applications, and business processes — including several focused communities for Oracle ATG Web Commerce and Endeca.
Join a community of peers with real-world experience using Oracle products, and Oracle support engineers who moderate and contribute to discussions, for unparalleled access to deep and practical expertise. With My Oracle Support Community, you'll get access to information about Oracle technologies to help you improve your operational efficiency and reduce downtime. The My Oracle Support Community is the exclusive home for Oracle-sponsored conversations on the Commerce Reference Store.
An existing support contract or Oracle Partner Network membership is required to access the My Oracle Support Community. Register on My Oracle Support to access communities and other support resources including service requests, knowledge content, and patches by following the instructions in the My Oracle Support Documentation. A Customer Support Identifier is required. If you are not sure what your Support Identifier is, ask a colleague with access to MOS or your Customer User Administrator. Alternatively, you may contact Global Customer Support and select the non-technical option for assistance. Please see the Oracle Global Customer Support Contacts Directory for phone numbers in your country. Oracle Partners should contact the OPN Interaction Center for more information regarding Partner CSI numbers.
If you have not used the My Oracle Support Communities before, please watch this brief (2 minute) video to help you quickly understand the benefits available to you.
by georgeo-Oracle (June 16, 2013)
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