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Joined November 9, 2009
Erica Leep Anderson managed the original RightNow Community (prior to the Oracle acquisition) and recently re-joined Oracle to manage the Oracle Service Cloud Community.
The Oracle Service Cloud Community is for Oracle Service Cloud customers, developers and partners to access product resources, stay updated on product announcements and new offerings, and collaborate on real-life challenges, solutions and best practices. Specific resources and benefits include:
The Oracle Service Cloud Community is not part of the Oracle Communities platform here but rather uses the Oracle Service Cloud Social solution. So you'll want to take these next steps specifically for the Oracle Service Cloud Community:
If you're using Oracle Service Cloud, don't miss out on this valuable resource for helping you be successful with the solution!
"There's something new to learn every day and the Oracle Service Cloud Community helps keep me up to date with the solution.
"Plus, the chance of reading detailed and extremely different perspectives about solutions keeps me excited. Some product resources are too generic for my taste, so I like how the Community provides a platform to discuss practical use-cases.
"And it's not limited to Oracle Service Cloud, one can absorb a lot more here."