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Users are reporting that they are missing inbox notifications. The admins and tech team are also seeing the issue on our own accounts. This is also affecting email notifications for some users.


We have identified the underlying issue and are testing a fix. Please see the thread here for more frequent updates: Re: Inbox not working.

Rolled over as promised from this thread: Known issues, the latest and greatest


** indicates updates since the last thread.

  • Actions are not working (users receive notifications but cannot view actions) [This is being investigated now.]
  • Issue with editor toolbar and other content getting trapped behind the forum header [Also looking at this for our next upgrade, may be able to fix sooner]
  • Crashes when using Safari with iOS 7.1.1 on iPad  (and other general iOS issues) [Needs further investigation]
  • Latest reply does not always show latest reply [Known issue, seems to be related to post editing -- will look to improve in next upgrade]
  • Mention of a Patch generates a link to nowhere. [Issue currently under investigation]
  • Settings allowing users to branch posts and delete posts and replies [We will need to customize this to preserve mod and admin permissions.]
  • Remaining editor errors per List of forum editor issues and bugs [Cases opened ]
  • Links for Latest Acclaims (likes) work for replies of discussions, but not for comments on documents.
  • Me in 3 is not working [This is due to a required security change; we are investigating options] **

Will be fixed in the next upgrade:

  • Editor toolbar is not sticky. [There will be a fix in the newest version of the software; narrow your browser window as a workaround.]
  • Cannot view posting as a pdf [Issue is random and a bug is open  -- Fix is coming with next upgrade at the latest ]
  • Issues with inbox counter not being accurate [Logging in and logging out will often fix this] will be switched to read-only mode at 21:00 PT on Friday, September 18th (04:00 UST on Saturday the 19th). There will be a banner at the top of the community to alert users to the read-only state.

Important: The read-only mode will not reflect data for the 90 minutes prior to the read-only mode -- once the community is back online, you'll see that data again. The outage is expected to last between 2.5 and 3.5 hours, and you should not see any changes in the community after this outage.