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Per this Idea: Reminder system for helpful/correct answers, we have deployed the reminder system and are testing it out. For test purposes, it has been enabled here, in the Community Feedback (No Product Questions) space only.  We are also testing this out in our behind-the-scenes moderator space. 

 

The system should send reminder emails after seven days whenever a question is posted, the question has replies, and the user has not come back to mark anything Helpful/Correct. You should start to see these reminders for future posts; it is not retroactive to past posts.  Here is the text of the email reminder:

 

 

Feedback is welcome on this new feature. We look forward to rolling it out globally!

Hi Everyone,

 

We have noticed few issues reported saying Re: Forum not responsive Cannot reply to thread Access is slow, sporadic and unreliable

 

This issue has been resolved by our technical team .

 

If you are still facing the issue please clear your cache which should  resolve the issue in most of the cases .If the issue still exists please provide the following information to debug,

 

  1. provide Javascript console errors when issue persists. How to capture the console error documented here
  2. Provide XHR informaiton when issue persists. How to gather XHR log from browser documented here

 

 

You can continue reporting issues in Community Feedback (No Product Questions) we will be there to help you as always!

 

 

Thanks

Chitra