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@The Oracle PartnerNetwork team is constantly working to ensure partners receive the best and most up to date training available, which would enable them to offer high quality resell and implementation work. As you know, Cloud is at the heart of Oracle's business these day, with Customer Experience Applications as one of the strongest suites available on the market.


Oracle Sales Cloud is part of this Customer Experience Cloud suite. Based on latest analysis, Gartner expects CRM market growth to increase slightly and to continue to grow at a moderate rate in 2015, following several years of strong investment. The outlook seems positive as buyers focus on technologies that enable more-targeted customer interactions in multichannel environments. In terms of regional outreach, North America is the largest CRM regional market. Regions such as Asia/Pacific region and Latin America will drive growth through 2018 through large global company

purchases and rapid establishment of new enterprises, changing consumer buying patterns, and increasing adoption among the small or midsize businesses.


Given this forecast and a well established place in the market, Oracle Fusion CRM is a product in continuous development. OPN is offering partners the opportunity to get Specialized at company level in Oracle Sales Cloud: Oracle Fusion CRM Cloud Service Solutions as well as in its on-premise deployment. How? By offering companies the opportunity to train their staff in different roles (Sales, Presales or Implementation) to ensure a critical mass of well-skilled individuals ready to support their customers' business needs.


To stay current with latest releases in Oracle Sales Cloud, OPN has released new deliverables, such as:

  • New Sales and Presales trainings and assessments:

And has retired Oracle Fusion Customer Relationship Management 11g Sales Implementation Essentials Exam (1Z0-456)

    • WHY: We launched a new exam (Oracle Fusion CRM: Sales 2014 Implementation Essentials) to enable you to keep with the latest Oracle Sales Cloud Release and ensure you have the necessary skills to successfully implement configure and extend the application and fulfill customer requirements.


All these updates are reflected in an update to the Competency Criteria for the following Specialization and Resell Programs starting June 1st:
Specialization Criteria

Oracle Sales Cloud: Oracle Fusion CRM Cloud Service Solutions
Oracle Sales: Oracle Fusion CRM Solutions

Resell Criteria
Oracle Sales Cloud: Oracle Fusion CRM Cloud Service Solutions
Oracle Sales: Oracle Fusion CRM Service Solutions


What are the implications of such updates? The old criteria set is still available in parallel for the next 180 days (6 months), to give partners enough time to comply with the new requirements. This means that the old criteria set will be retired on January 1st 2016.


I would encourage partners to check the new requirements today and make sure they remain in compliance with the criteria.


Should you need more information, please contact the Partner Business Center in your region.

Oracle PartnerNetwork Cloud Connection

David Saint Michel-Oracle

Karin Vorniceanu-Oracle