If you're in an admin role, it is critical to your company’s relationship with Oracle. As a reminder, among core responsibilities like managing the OPN membership & agreements and acting as Oracle’s “go-to” for critical communications, you are also responsible for managing your company’s users and access levels.


We know that employees come and go in the corporate world, so we want to emphasize how vital it is that you continually keep your company’s users up to date to ensure Oracle updates always reach the right contacts in your company.


Please follow the below 2 simple steps and validate your company's users:


  1. Identify & Evaluate your company’s usersoffer
    • Access Oracle Partner Store
    • Select: ‘Accounts’
    • Click: ‘User Management’
    • Filter company users by ‘Active’ status
  2. Update company user role and/or end-date as needed
    • Click: ‘View Details’ to update user
    • offerClick: ‘Contact Role’ and select a different role if needed. (See User Access Roles for detailed information about the different roles.)
    • Enter a date to the: ‘Role End date’ if the user is no longer with the company or they are only allowed role access for a period of time. (For example, if a user is no longer with the company, enter the date you are making the change. Or, if a user is only allowed assigned role access for a period of time – i.e. one year – add the end date accordingly.)

For more information on how to manage memberships, please review the training at the OPN Information Center. (See “Partner Administrator Roles and Responsibilities” video in the “Manage Membership” section).


Thank you in advance for keeping us all up-to-date.