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Knowledge Management now has a more intuitive user interface making it easier to see search results from different sources, expand search results, view product hierarchy to better refine searches by product, provide users with Japanese, Korean, or Chinese set as their preferred language, and quickly toggle between local language and English documents.


For more detailed info, view the My Oracle Support speed training for "Searching and Browsing My Oracle Support" in https://support.oracle.com/rs?type=doc&id=603505.1Note 603505.1. These are a three part training video which will help you improve your searches within the knowledge base.

 

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