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cnt1802709.jpgOracle Communications is pleased to announce the release of Billing and Revenue Management (BRM) 7.5 Business Operations Center.


Billing and Revenue Management (BRM)7.5 Business Operations Center was released on 29 April 2016.

KEY CAPABILITIES AND BENEFITS:

Business Operations Center is a web based graphical user interface that helps to create, schedule, and view the results of billing, payment collection, invoicing and general ledger reporting operations.

  • Billing: Finds accounts that need to be billed; calculates the balance due for each bill unit in the accounts, including all usage and cycle fees; creates a bill for the balance due.
  • Payment Collection: Collects the balance due for accounts that use payment card (credit or debit card) and direct debit (cash) payment methods.
  • Invoicing: Generates invoices that list the events that were charged for, and the customer's total account balance.
  • Generating General Ledger Reports: Generates general ledger (G/L) reports to collect G/L data for G/L accounts.
  • Viewing Business Trends: Shows business trends based on data generated by the preceding operations


For more information, please check:Business Operations Center

Feel free to open a community thread here or add a comment in below comments section for any questions.

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Oracle Communications is pleased to announce Oracle Communications Billing Care Release 7.5.


Oracle Communications Billing Care is a web based application you use for managing billing, payments and accounts receivable for customer accounts.

Click on following URL for more details:

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Feel free to open a community thread here if you have any questions about the topic. You can also add a comment in below comments section for any questions.

This article provides guidelines to help you troubleshoot problems with Oracle Communications Pricing Design Center (PDC).


It is always recommended to perform some troubleshooting exercise before you contact Oracle Support Team when any problems occur.cnt2507669.jpg


Please refer to this documentation link to troubleshoot PDC issues or errors before you log on a Service Request.


If you still prefer to open a Service Request, then provide below details while opening :-


  • A clear and concise description of the problem, including when it began to occur.
  • Relevant portions of the relevant log files.
  • Relevant configuration files.
  • Recent changes in your system after which the problem occurred, even if you do not think they are relevant.
  • List of all PDC components and patches installed on your system.

 

Feel free to open a community thread here, if you have any questions about the topic.

   

The ‘NOW Economy’ necessitates, and perhaps dictates, that Customer Experience (CX) be contextual, personalized and consistent across all channels. By extension these requirements have become essential for all OSS/BSS applications in the market today. Equally important in a digital lifestyle-driven ecosystem is a robust and elastic applications infrastructure, one that seamlessly handles rapid, almost immediate shifts in the demand cycle.


Oracle Communications Convergent Charging and Policy is a market-leading BSS solutions designed to enable providers to address a here-to-stay, mobile-first, digital lifestyle. The cornerstone of this solution is delivering an intuitive and rich experience for end users, as well as internal customers in the front-office: customer care, sales, marketing and back-office: finance, IT and operations alike. Integral to all of Oracle’s investments and innovation strategy is a focus and commitment to continual operational enhancements that deliver greater value, faster ROI and lower TCO.


With that backdrop, Oracle Communications is pleased to announce a significant coordinated suite release with a rich set of charging and revenue management functional and architectural enhancements packaged in the following product updates:

 

  • Billing and Revenue Management 7.5 Patchset 15
  • Elastic Charging Engine 11.3
  • Billing Care 7.5 Patchset 15
  • Business Operations Center 7.5 Patchset 15
  • Pricing Design Center 11.1 Patchset 8

 

 

Click on below URL for more details :

Release of Oracle Communications Revenue Management Suite Innovation Pack 3

 

 

Feel free to open a community thread here if you have any questions about the topic.

The Lifetime Support Policy provides access to technical experts for as long as you license your Oracle products and consists of three support stages: Premier Support, Extended Support, and Sustaining Support. cnt2267539.jpg

 

This article will provide you more details about different Oracle Lifetime Support Stages and their benefits.

 

Premier Support: Provides comprehensive maintenance and software upgrades for your Oracle Database, Oracle Fusion Middleware, and Oracle applications for five years from the general availability (GA) date.

 

Benefits:

 

  • Major product and technology releases.
  • Technical support.
  • Access to My Oracle Support.
  • Updates, fixes, security alerts, data fixes, and critical patch updates.
  • Tax, legal, and regulatory updates.
  • Upgrade scripts.
  • Certification with most new third-party products/versions.
  • Certification with most new Oracle products.

 

Extended Support: Puts you in control of your Database, Middleware, and Applications upgrade strategy by providing additional maintenance and upgrades for Oracle Database, Oracle Fusion Middleware, and Oracle Applications for an additional fee. Extended Support lets you stay competitive, with the freedom to upgrade on your timetable.

 

Benefits:

 

  • Major product and technology releases.
  • Technical support.
  • Access to My Oracle Support.
  • Updates, fixes, security alerts, data fixes, and critical patch updates.
  • Tax, legal, and regulatory updates.
  • Upgrade scripts.
  • Certification with most existing third-party products/versions.
  • Certification with most existing Oracle products.
  • Extended Support may not include certification with some new third-party products/versions.

 

Sustaining Support: Maximizes your investment protection by providing maintenance for as long as you use your Oracle software. Features include access to Oracle online support tools, upgrade rights, pre-existing fixes and assistance from technical support experts. When Premier Support expires, if you choose not to purchase Extended Support, or when Extended Support expires, Sustaining Support will be available for as long as you license your Oracle products.

 

Benefits:

 

  • Major product and technology releases.
  • Technical support.
  • Access to My Oracle Support.
  • Fixes, updates, and critical patch updates created during the Premier Support stage.
  • Upgrade scripts created during the Premier Support stage. Sustaining Support does not include.
  • New updates, fixes, security alerts, data fixes, and critical patch updates.
  • New tax, legal, and regulatory updates.
  • New upgrade scripts.
  • Certification with new third-party products/versions.
  • Certification with new Oracle products.

 

For more specifics on Premier Support, Extended Support, and Sustaining Support, please refer to Oracle’s "Technical Support Policies"

 

For more details on Oracle Lifetime Support Policy for Oracle Applications, please refer to "Oracle Lifetime Support Policy"

 

 

Feel free to open a community thread here, if you have any questions about the topic.

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