Communications.jpgOracle provides Communications Service Providers (CSPs) with the most comprehensive Concept to Cash to Care (C2C2C) solution for personalized brand experience and fast time to revenue, with reduced implementation risk, reduced operating cost, and the increased flexibility required to innovate across markets and business models.

Oracle Application Integration Architecture (AIA) for Communications encompasses pre-built integration accelerators, which are instrumental components for the Oracle Communications Order to Cash (O2C) solution. These include:

  • Oracle Communications O2C Integration Pack for Oracle Communications Billing and Revenue Management (BRM)
  • Oracle Communications O2C Integration Pack for Oracle Communications Order and Service Management (OSM)
  • Oracle Communications O2C Integration Pack for Oracle’s Siebel CRM
  • Siebel CRM Integration Pack for Oracle Communications BRM: Agent Assisted Billing Care
  • Oracle Communications BRM Integration Pack for Oracle EBusiness Suite: Revenue Accounting
  • Oracle Product Master Data Management Integration Base Pack and Options
  • Oracle Customer Master Data Management Integration Base Pack and Options

 

Application Integration Architecture 12.2 can be downloaded from Oracle Software Delivery Cloud

Application Integration Architecture 12.2 documentation can be found here

 

Please refer to following article for the key benefits and features of AIA 12.2 release

Key Benefits and Key Features of AIA 12.2 Release (Doc ID 2258143.1)