Oracle Communications is pleased to announce Oracle Communications Billing and Revenue Management (BRM) release 12.0.

BRM is a foundational product in the Oracle Communications monetization portfolio, providing a complete revenue management system for all types of digital service providers with support for complex rating and billing scenarios, high volume usage processing and multi-sided business models. This major release of BRM provides a modern platform for service providers to innovate, profit and grow as they evolve to support broadband technology innovations and new digital services.




  • Modern user experience through web based, tablet compatible user interfaces.

  • Improvement of the CSR workflow, allowing them to address a wide range of customer requests via a single user interface.

  • Reduced operational costs from faster subscriber issue resolution.

  • Modern and simplified integration layer for billing care functions.

  • Advanced built in security.

  • Standardized and simplified installation.

  • New Lifetime Support Policy with Oracle Premier Support available for five years until December 2022.


  • Key functionality from Customer Center, Payment Tool, Payment Center and Collections Center is now exclusively available in the modern, browser based Billing Care GUI: 

    • Advanced customer and asset management with subscription group services.

    • Corrective invoicing, credit profile management and sharing.

    • SEPA Payments, account and bill unit level refunds, item and event level disputes.

    • Collections management, write-off and recovery.


  • RESTful, secure and documented Billing Care API.

  • Sensitive data managed using Oracle Wallet for enhanced security.

  • Oracle Universal Installer (OUI) support.

  • Underlying technology and middleware updates.

  • Certification on Linux 7.2, Solaris 11.3 and client certification on Windows 8.1 and 10.


Please refer Knowledge Doc ID 2341368.1 for more details on BRM 12.0 Release.


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