Oracle Communications is pleased to announce Oracle Communications Billing and Revenue Management (BRM) release 12.0.
BRM is a foundational product in the Oracle Communications monetization portfolio, providing a complete revenue management system for all types of digital service providers with support for complex rating and billing scenarios, high volume usage processing and multi-sided business models. This major release of BRM provides a modern platform for service providers to innovate, profit and grow as they evolve to support broadband technology innovations and new digital services.
Modern user experience through web based, tablet compatible user interfaces.
Improvement of the CSR workflow, allowing them to address a wide range of customer requests via a single user interface.
Reduced operational costs from faster subscriber issue resolution.
Modern and simplified integration layer for billing care functions.
Advanced built in security.
Standardized and simplified installation.
New Lifetime Support Policy with Oracle Premier Support available for five years until December 2022.
Key functionality from Customer Center, Payment Tool, Payment Center and Collections Center is now exclusively available in the modern, browser based Billing Care GUI:
Advanced customer and asset management with subscription group services.
Corrective invoicing, credit profile management and sharing.
SEPA Payments, account and bill unit level refunds, item and event level disputes.
Collections management, write-off and recovery.
RESTful, secure and documented Billing Care API.
Sensitive data managed using Oracle Wallet for enhanced security.
Oracle Universal Installer (OUI) support.
Underlying technology and middleware updates.
Certification on Linux 7.2, Solaris 11.3 and client certification on Windows 8.1 and 10.