Skip navigation

cnt2195554.jpg

The purpose of this blog is to highlight some knowledge articles that are essential for working effectively with support that every customer should

know about.

 

Below is a list of knowledge articles that are used to gather information regarding Network Charging and Control issues reported by customers through Service Requests.

A good suggestion would be to have these KMs added to the Favorites tag.

 

Enable Selective debug:

  1. SRDC - Enable Selective Debug on the beVWARS process (Doc ID 1533695.1)
  2. SRDC - Enable Selective Debug on the slee_acs Process (Doc ID 1556196.1)

 

Enable full debug:

  1. SRDC - Enable Debug on NCC Processes (Doc ID 1501045.1)
  2. SRDC - Java Console Tracing (from SMS Screens, Windows Java Control Panel, Java Launcher) (Doc ID 1676886.1)
  3. SRDC - Collecting NCC installer logs (Doc ID 1923676.1)

 

Enable tracing:

  1. SRDC - Enable Tracing the xmsTrigger Process (Doc ID 2202685.1)
  2. SRDC - Enable DCA Tracing (Doc ID 1916800.1)
  3. How to Enable and Disable Tracing on a SUA Stack (SIGTRAN) (Doc ID 1293751.1)
  4. SRDC How to Snoop an Interface (Doc ID 2069513.1)

 

Core dump analyze:

  1. SRDC - Use GDB to Read Core Files and View Backtrace Information on Solaris (Doc ID 1555511.1)
  2. SRDC - Use MDB to Provide a Stack Trace (Doc ID 1511413.1)

 

RDA and HCVE:

  1. SRDC - Run HCVE for Database (RDA 4.XX) (Doc ID 1675438.1)
  2. SRDC - Run HCVE for Database (RDA 8.XX) (Doc ID 1675444.1)
  3. SRDC - Run HCVE for Solaris & OCNCC (RDA 4.XX) (Doc ID 1675448.1)
  4. SRDC - Run HCVE for Solaris & OCNCC (RDA 8.XX) (Doc ID 1675425.1)
  5. SRDC - Run an RDA Report for Network Charging and Control (Doc ID 1582271.1)

 

Oracle Database logs:

  1. SRDC - Lookup the Oracle alert log destination and provide the log (Oracle 10) (Doc ID 1673416.1)
  2. SRDC - Lookup the Oracle alert log destination and provide the log (Oracle 11) (Doc ID 1673417.1)

Note:
SRDC= Service Request Data Collection

 

We Value Your Feedback

If you would like to suggest improvements or have general feedback, we encourage you to leave us a comment in this blog.

Thanks for reading!

Welcome to the My Oracle Support Community! We highly encourage you to personalize your community display name to make your activity more memorable. Please see https://community.oracle.com/docs/DOC-1022508 for instructions.