Extended Support Fee Waiver for Oracle Database 12.1 and 11.2 for Oracle E-Business Suite
Due to the certification timing of Oracle E-Business Suite with Oracle Database versions beyond 12.1, Oracle has waived Extended Support fees for Oracle Database 12.1 and 11.2 for Oracle Database licenses used for Oracle E-Business Suite through December 2020.
This Extended Support fee waiver will be specific to the Oracle Database licenses, within your company’s footprint, that you use for running Oracle E-Business Suite software.
If you have already paid your Oracle Database Extended Support fees, you may be eligible to receive a credit that we will apply against your Oracle account.
The Lifetime Support section of the Oracle Software Technical Support Policies documents the Extended Support fee waiver. To contact Oracle and determine your eligibility for either the Extended Support fee waiver or credit for previously paid Extended Support fees, you can either access your on-premises Oracle Premier Support Renewal information via My Support Renewals using your Oracle Single Sign-On and log a service request or, alternatively, you can contact Oracle Support Renewals using the Oracle Global Contacts page.
Oracle has been a trusted resource for our customers for over 40 years. We always strive to provide innovations that help your business succeed and help you keep your systems secure. We look forward to our continuing relationship.