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Attention:  Remember that Extended Support for JD Edwards World A9.1 will end on April 30, 2015.  Sustaining Support begins May 1, 2015 and will continue indefinitely as provided for in Oracle’s Lifetime Support Policy.  If acquired, Sustaining Support preserves your upgrade rights and rights to access Oracle’s online support tools, pre-existing fixes and assistance from Oracle’s technical support experts as provided for in Oracle’s technical support policies.

 

Additionally, please not the following:

  • JD Edwards World A9.1 Extended Support ends April 30, 2105.  Oracle will continue to address bugs reported on this release before this date; however, new bugs will not be accepted after April 30, 2015.
  • Premier Support for Tax, Legal and Regulatory also ends April 30, 2015.  We will not be providing Tax Updates for the 2015 Tax Year at this time.

 

You may choose to upgrade to a later release of the product. For upgrade information and options:

  • The JD Edwards Resource Library contains important information and presentations on best practices for upgrades.
  • On My Oracle Support, the Product Features and Technical Catalog allows you to identify enhancements that provide value to your organization, compare release, and generate reports to use for your upgrade business case.

 

If you have questions or concerns regarding Sustaining Support or upgrade options for these releases and we can be of assistance, please contact your Global Customer Support Center.