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JD Edwards World Release A9.3 (including A9.3.1)

  • The last day of Premier Support is March 31, 2020. Release A9.3/A9.3.1 will have ongoing Sustaining Support for access to our Global Services team, as well as access to existing fixes.

 

JD Edwards World Release A9.4

  • Provides Premier Support and updates until 2022 and Extended Support through 2025.

 

Where is this documented for customers?

The Lifetime Support Policy

plan2.jpgJD Edwards World Premier Support for A9.3 and A9.3.1 will end on March 31, 2020. While customers can remain on JD Edwards World A9.3/A93.1 and continue to acquire Sustaining Support for access to our Global Services team, as well as access to existing fixes for known A9.3/A9.3.1 issues, we highly recommend upgrading to JD Edwards EnterpriseOne 9.2. JD Edwards EnterpriseOne 9.2 is part of the Applications Unlimited commitment to continuous innovation. Oracle JD Edwards provides a commitment to offer Oracle Premier Support through at least 2030. You may also choose to upgrade to A9.4 which provides Premier Support and updates until 2022 and Extended Support through 2025. This new KM document provides details and options for customers remaining on release A9.3/A9.3.1. Doc ID 2628927.1. http://ora.cl/Bp7bl

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