We are closely monitoring reports and resources to support future changes to #JDEdwards Payroll. Tax calculations and other legislative requirements for the Families First Response Act can be found at: EnterpriseOne https://bit.ly/2XeJ2mX World https://bit.ly/2Rj750d
Premier Support for release A9.3/A9.3.1 ended on March 31, 2020. While you can remain on JD Edwards A9.3/A9.3.1 and continue to acquire Sustaining Support for access to our Global Services team, as well as access to existing fixes for known A9.3/A9.3.1 issues, we highly recommend you consider migrating to JD Edwards EnterpriseOne 9.2. JD Edwards EnterpriseOne 9.2 is part of the Applications Unlimited commitment to continuous innovation. Oracle JD Edwards provides a commitment to offer Oracle Premier Support through at least 2030. For more information, see Doc ID 2628927.1. http://ora.cl/Bp7bl
JD Edwards World Premier Support for A9.3 and A9.3.1 will end on March 31, 2020. While customers can remain on JD Edwards World A9.3/A93.1 and continue to acquire Sustaining Support for access to our Global Services team, as well as access to existing fixes for known A9.3/A9.3.1 issues, we highly recommend upgrading to JD Edwards EnterpriseOne 9.2. JD Edwards EnterpriseOne 9.2 is part of the Applications Unlimited commitment to continuous innovation. Oracle JD Edwards provides a commitment to offer Oracle Premier Support through at least 2030. You may also choose to upgrade to A9.4 which provides Premier Support and updates until 2022 and Extended Support through 2025. This new KM document provides details and options for customers remaining on release A9.3/A9.3.1. Doc ID 2628927.1. http://ora.cl/Bp7bl
Explore #JDEdwards World to EnterpriseOne 9.2 migration options for your business with Ward Quarles in this live webinar on October 22. Get insights on how to maximize the value of your software investment and improve performance with 9.2 features. Register here - http://bit.ly/2qlC695
Now is the time! Migrating from @OracleJDEdwards World to EnterpriseOne 9.2 increases the value of your software investment, leading to optimized operations, clearer analytics, and better regulatory compliance. Join the webinar on October 22 with Ward Quarles to learn more. http://bit.ly/2pp1MRv
Oracle recently announced the general availability of group software updates for #JDEdwards World release A9.4. Read this KM document (Doc ID 2574918.1) to know more about the updates - http://bit.ly/33oSgxh
Oracle Support knows your time is valuable, and we have tools and features available to help you resolve your product issue as quickly and efficiently as possible. We have incorporated several new features to help speed Service Request (SR) resolution time for common types of software issues.
JD Edwards has resources and tools specifically designed to help you resolve your issue and get answers quickly, and without the time commitment of opening a Service Request (SR). Troubleshooting Assistants and Performance Advisors are just a few of the tools you will find linked in the Successful Service Requests for Faster Resolutions (Doc ID 1993795.1).
No matter how proactive you are, there will still be times that issues occur that you cannot prevent or questions that require answers. As an Oracle customer, you have multiple channels to connect with the Oracle Support team and a multitude of resources to help resolve issues or answer questions. Oracle continues to enhance and broaden the capabilities and tools to help resolve issues faster. The document "Successful Service Requests for Faster Resolutions" outlines best practices when it comes to creating and working with a Service Request (SR) to enable speedier resolution times. The document also overviews our new Guided Resolution tool which uses logic, based on your specific situation to help guide you to existing Knowledge Management (KM) solutions. Checkout the new document here: bitly to http://ora.cl/7q3